FREE ME SOUTH AFRICA (Pty) Ltd
Index
- Terms and Conditions
- Privacy Policy (POPIA Compliance)
- Disclaimer
1. Terms and Conditions
1.1 Acceptance of Terms
By accessing or using the FMSA website (www.freemesouthafrica.co.za) and related services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using the website
1.2 Use of Website
- The website is for informational and educational purposes related to gambling harm awareness, self-exclusion services, and corporate education programs.
- Users must not misuse the website, including attempting unauthorized access, distribution of malicious content, or infringement of intellectual property rights.
1.3 Intellectual Property
- All content, graphics, logos, and materials are the property of FMSA or its licensors.
- You may not reproduce, modify, distribute, or create derivative works without prior written consent.
1.4 User Obligations
- Provide accurate information when contacting FMSA.
- Respect confidentiality of any proprietary or sensitive information provided by FMSA.
1.5 Limitation of Liability
- FMSA provides information and services “as is” and is not responsible for any direct or indirect damages arising from use of the website or services, except where prohibited by law.
1.6 Governing Law
These Terms are governed by South African law. Any disputes will be subject to the jurisdiction of South African courts.
2. Privacy Policy (POPIA Compliance)
2.1 Collection of Personal Information
FMSA may collect personal information such as:
- Name, email, and contact details
- Self-exclusion instructions or corporate partnership requests
- Usage data through cookies or analytics
2.2 Purpose of Collection
- To provide FMSA services, including corporate education, awareness programs, and self-exclusion administration
- To respond to inquiries, provide updates, and deliver requested services
- To monitor and improve website functionality and user experience
2.3 Legal Basis for Processing
Processing of personal information is necessary to provide services and is conducted in accordance with POPIA.
2.4 Storage and Security
- Personal information is stored securely and only accessible to authorised FMSA personnel.
- FMSA implements technical and organisational measures to prevent unauthorised access, loss, or disclosure.
2.5 Sharing of Information
- Information is not shared with third parties except where necessary to provide services or comply with legal obligations.
- For self-exclusion, FMSA may share personal information with the NGB or relevant PGBs strictly on your instruction.
2.6 User Rights
You have the right to:
- Access your personal information
- Correct or update information
- Request deletion of personal data
- Withdraw consent at any time by contacting FMSA at help@freemesouthafrica.co.za
2.7 Retention
FMSA retains personal information only as long as necessary for service delivery and legal compliance.
3. Disclaimer
3.1 General Information
- The content on the FMSA website is for informational and educational purposes only.
- It does not constitute financial, legal, or medical advice.
3.2 Gambling Harm Awareness
- FMSA provides guidance, education, and self-exclusion support; individual outcomes may vary.
- Participation in any gambling-related activity remains the responsibility of the individual.
3.3 Third-Party Links
- The website may contain links to third-party websites. FMSA does not endorse or take responsibility for external content.
3.4 No Guarantee of Outcomes
- While FMSA strives to provide accurate and updated information, we cannot guarantee specific results or prevent harm entirely.
Contact Information
For questions or concerns regarding these Terms, Privacy Policy, or Disclaimer, contact:
Email: help@freemesouthafrica.co.za
Website: www.freemesouthafrica.co.za
Self-Exclusion Email: selfexclusions@freemesouthafrica.co.za